How long will it take for me to receive my order?
Add the items to your cart, enter your zip code on the shopping cart page, and estimated ship times for the various available shipping methods will be displayed. That date is an estimated date. Actual delivery may vary by as much as 2-4 business days. If you need to ensure that your order is delivered by a certain date call or email to confirm the delivery date. .
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$2.95 Shipping promotion (no matter how many items you order)
$2.95 Shipping Offer: Entire order must be shipped to a single address. Only applies to orders to be shipped to a valid address in the United States, excluding Alaska, Hawaii and Puerto Rico. Offer is valid for shipments to APO/FPO addresses or P.O. boxes. Customer responsible for all shipping costs for returned merchandise. Offer is only valid while supplies last.
This promotion may be modified or terminated at any time without notice.
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Sales Tax -- NY only
Sales Tax is only collected for residents of New York state. Sales tax
of 8.375% is collected for New York residents.
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Can I pay offline?
Yes. Place an order, selecting "I will call with payment information." No credit card information is required. You can then pay via:
Credit card or check over the phone. Give us a call between 9AM and 6PM (Monday - Thursday) or 9AM and 2PM (Friday) Eastern Time at (toll free) 1-877-216-2669.
Paypal. Our address is paypal@karatedepot.com
Certified check or money order (no personal checks, please) Please make payable to and mail to:
KarateDepot.com
PO box 307
55 W railroad ave
Building 3D
Garnerville, NY 10923
Please remember to include your order number with any mailed payment.
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What is the procedure for an international order?
Just place the order. We will get back to you the same or next business day with an exact shipping cost. You will then have the option of accepting or voiding the order. We will require a faxed copy of the credit card used for any order being shipped outside the United States. This is to ensure that the card is physically in your possession, to reduce fraud.
Recipient is responsible for all customs, clearing and other fees involved with shipping internationally.
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What items cannot be shipped internationally?
We cannot shipping heavy or overly large items such as punching bags and stretching equipment internationally. We do not ship swords internationally. The only martial arts weapons we can ship internationally are ActionFlex padded weapons.
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My country isn't on the shipped list.
We cannot ship to all countries. If you country isn't on the list, please do not place an order as we will not ship the order.
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Is special verification required for international orders?
Yes. Proof that the physical card is yours and is in your possession will be required before international orders ship.
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I'm in the military and stationed overseas. Can you ship to an APO and how much will it cost me?
Yes, we can ship to a APO. We will ship to military locations via USPS Priority Mail for the flat $2.95 shipping offer.
We will not ship weapons or oversize items to any APO/FPO address
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Are there shipping surcharges for large or heavy items, such as Wavemasters, heavy bags or bos?
No, there aren't.
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I have a Dojo and love your selection. Do you offer wholesale accounts?
Yes, we do. Please visit http://wholesale.karatedepot.com to learn more and sign up.
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How can I request print catalog?
We are working on our holiday catalog, please check back soon.
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Do you gift wrap?
We do not gift wrap at this time.
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Still have a question?
Please track your order or email us.
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